One day when I was out getting a coffee, I overheard a man talking on his cellphone.
“We need to be stricter with our hiring practices next year,” he said. “We want to keep them past a year.”
I wanted to turn around and tell him, “Maybe you don’t need to be stricter with your hiring practices. You can bring them in but you’re not keeping them. It could be your corporate culture.”
Authors Marcus Buckingham and Curt Coffman said in their book, First Break All the Rules: What The Worlds’ Greatest Managers Do Differently, that people don’t leave jobs, they leave managers.